IT · Automation · Process improvement

Complex processes.
Clear solutions.

I connect people, systems, and operations—turning manual work into practical tools that are easier to use, support, and improve.

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SYSTEMS THINKING, IN PRACTICE01 / 06
01   Understand the problemINPUT
02   Build in the checksVALIDATE
03   Make the next step clear↗
Practical systems. Thoughtful handoffs.
Tools & disciplines

Tools & platforms

C# · VB.NET / WinForms
SQL Server · PostgreSQL · Microsoft Access
Power Automate · SharePoint · Power BI
ServiceNow · QAD / ERP · SFTP
Barcode scanners & connected equipment

Disciplines

Manufacturing systems integration
Data migration, parsing & transformation
Workflow automation & operational reporting
Process monitoring & shop-floor technology
Legacy-system integration & process improvement

Selected project themes

Don't just read. Try it.

Interactive concept demos inspired by the types of problems I solve. All records, thresholds, and scenarios below are fictional.

01 / From request to resolution

Give every request a clear next step.

Approval work becomes difficult to track when decisions, purchasing, and receiving happen in separate conversations.

The approach

Use explicit states, configurable approval rules, and receiving checks. Keep incomplete requests open so a partial delivery doesn't disappear from view.

Workflow designPower AutomateSharePoint

My contribution

Redesigned and automated the purchase-requisition and receiving lifecycle using Power Automate and SharePoint, including status updates, exception reporting, reminders, packing-slip distribution, and warehouse handoffs.

Outcome

Eliminated manual reminder follow-up by warehouse clerks and supported timely receiving and payment workflows.

Try this

Change the request amount, advance through approvals, then record a partial or complete delivery.

REQUEST WORKBENCHFICTIONAL DEMO

Demo rules: every request needs manager approval; amounts above $5,000 also need finance approval. No real approvals or notifications are sent.

Behind the work

Technology with
operations in mind.

I'm Gabrielle Thompson, a manufacturing IT professional with a master's degree in Information Technology Management and a bachelor's degree in Computer Science. I lead day-to-day manufacturing IT operations, manage budgets and capital projects, and supervise a direct report alongside hands-on software and data integration work.

My background combines shop-floor manufacturing experience with software engineering, laboratory-system integration, and technology leadership. I translate operational requirements into practical systems and support them through testing, deployment, training, and ongoing improvement.

01

Start with the process.

Understand the users, handoffs, and exceptions before designing the solution.

02

Make status visible.

Give people a clear view of what's happening, who owns it, and what comes next.

03

Design for exceptions.

Plan for incomplete information, partial completion, and recoverable failures.

04

Build for the handoff.

Pair implementation with clear documentation and practical support guidance.

Experience & contact

Explore the full picture.

Manufacturing IT leadership, capital-project delivery, software engineering, and process improvement.

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A note on these demonstrations

Real problem-solving themes. Fictional examples.

These independently created concept simulations illustrate my approach to common operational challenges. They do not reproduce an employer's systems, source code, internal documents, production data, or approval policies. The contribution and outcome statements describe my experience; interactive records, thresholds, and results are fictional demonstrations.